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  1. SmokesCanada
  2. FAQ

FAQ

  • What is package protection? (Insurance)
  • Do you offer any promotions for first time customers?
  • Do you offer any gifts?
  • How can I redeem my points?
  • Receive reward points for leaving a review
  • How does the rewards program function?
  • What should I do if there's an issue with my order?
  • What is your refund policy ?
  • Is tax included in your prices?
  • Do you take credit cards?
  • Do you take cash?
  • What should i expect after sending an e-Transfer?
  • What happens if i do not complete the payment for my order
  • What forms of payment do you accept?
  • Tracking number is invalid
  • How will my order be packaged?
  • Why isn't my tracking information updated?
  • Is a signature necessary at the time of delivery?
  • What courier service do you utilize for shipping
  • What should i have ready upon delivery
  • What steps should I take if my package hasn't arrived?
  • Can I track my package?
  • What is the estimated delivery time for my package?
  • What are your shipping rates?
  • What to do if you aren't receiving emails from us?
  • Do you operate a physical storefront?
  • Can I modify or cancel my order?
  • What is the minimum purchase requirement?
  • When are your operating hours?
  • Can you ship to my location?
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