James SC

We currently do not accommodate returns or exchanges. However, we are committed to your satisfaction. If you encounter any issues with your order, kindly contact us promptly at info@smokescanada.co...

Yes, GST/HST is already included in all our pricing!

No, we do not take credit cards at this time. We only take e-Transfers.  

Sorry, we do not take cash. We only take e-Transfers.

Please note that it may take up to 2 hours for our system to process and acknowledge your e-Transfer. If your payment is not accepted within a few hours, there’s no cause for concern. We are likely...

Once an order is placed, it will be reserved for up to 48 hours pending payment. Should we not receive the payment within this timeframe, the order will unfortunately be canceled, and you will need...

Currently, we accept payments exclusively through Interac e-Transfers. Detailed payment instructions will be included with your order. Please note that the preparation of your order will commence o...

Please note that it can take up to 48 hours for Canada Post to update their system with the tracking number. If your tracking number remains invalid after this period, please do not hesitate to con...

Your privacy is our top priority. All orders are packaged in a plain and discreet manner with no indication of the contents. All contents will be vacuum sealed.  

If you notice that your tracking information on the Canada Post’s website hasn’t been updated for a while, it’s likely due to a missed scan of your package, which is a fairly common occurrence. Typ...